📦 Order Processing Time:
- Orders are processed within 1–2 business days after confirmation.
🚚 Delivery Time:
- Cairo & Giza: 1–3 business days.
- Other governorates: 2–5 business days depending on location.
💰 Shipping Fees:
- Fees vary based on your location and are calculated at checkout.
📍 Order Tracking:
- Once the order is handed to the courier, you'll receive a tracking code to follow your shipment.
💵 Cash on Delivery Policy
- We offer Cash on Delivery (COD) service across all governorates in Egypt.
- In certain cases, a partial deposit may be required before shipping to confirm the order and ensure successful delivery.
- The deposit amount will be deducted from the total order value, with the remaining balance paid upon delivery.
- Some locations or orders may require full payment before shipping, and customers will be clearly informed prior to order confirmation.
- Orders are shipped only after confirmation with the customer. If confirmation or required payment is not completed, the company reserves the right to cancel the order.
- In case of order refusal without a valid reason, the company reserves the right to disable the Cash on Delivery option for future orders.